Privacy Policy
This Privacy Policy explains how PEDRA Studio Pty Ltd. ABN 58 687 120 618 (we, us, our) manages, collects, uses, processes and discloses your Personal Information. Our practices are subject to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as amended from time to time.
We are committed to properly managing, protecting and processing your Personal Information in accordance with this Privacy Policy, which applies to all Personal Information we collect through our website at www.pedra.tv.
This Privacy Policy applies to our website at www.pedra.tv.
By visiting our Site or providing your Personal Information to us, you consent to the terms of this Privacy Policy, unless you advise us to the contrary by contacting us at the details below.
Definitions
In this Privacy Policy:
- "Personal Information" means information or an opinion about an identified individual (or an individual who is reasonably identifiable), whether true or not, and whether recorded in a material form or not.
- "Sensitive Information" means information or an opinion about an individual in respect of sensitive matters, including (but not limited to) their criminal record and genetic information.
1. Collection of Personal Information
We collect Personal Information from you when you:
- submit an enquiry or contact form on our Site;
- subscribe to our newsletter or e-mail communications;
- browse our Site or otherwise interact with its content;
- accept cookies and other tracking technologies on your device;
- interact with us on our social media platforms; or
- voluntarily submit your Personal Information to us for any reason.
The types of Personal Information we may collect include:
- your name;
- your contact details, including email address and/or telephone number;
- your preferences and opinions;
- browser session and geo-location data, device and network information, page view statistics, and browsing behaviour;
- information about your access and use of our Site, including cookie data, browser type, and operating system; and
- any other Personal Information you provide to us directly or through your use of our Site.
Where practicable, we will collect your Personal Information directly from you. We will take reasonable steps to notify you of the purposes for which your information is collected at the time of collection.
2. Use of Personal Information
We collect and use your Personal Information only for purposes that are reasonably necessary for our business activities, including:
- to respond to your enquiries and provide customer service;
- to send you our newsletter and other communications you have subscribed to;
- to carry out our obligations arising from any agreement between you and us;
- for internal record keeping and administrative purposes;
- to operate, improve and maintain our Site;
- for analytics, market research and business development;
- to meet our legal obligations; and
- to manage and resolve any legal or commercial complaints or disputes.
3. Disclosure of Personal Information
We may disclose your Personal Information to third parties in the following circumstances:
- third party service providers who assist us in operating our Site or conducting our business, including IT service providers, web-hosting and server providers, email marketing platforms, analytics providers, and professional advisors;
- our employees, contractors and related entities;
- anyone to whom our business or assets (or any part of them) are, or may be, transferred;
- courts, tribunals, regulatory authorities and law enforcement officers, as required by law or in connection with any actual or prospective legal proceedings; and
- third parties to collect and process data, such as analytics providers (including Google Analytics and similar services).
Some of these third parties may be located outside of Australia or may store data outside of Australia. Where we disclose your Personal Information to overseas recipients, we will take reasonable steps to ensure those recipients protect your Personal Information in a manner consistent with the Australian Privacy Principles.
4. Cookies and Tracking Technologies
We may use cookies on our Site from time to time. Cookies are small text files placed on your device by your browser. They allow us and third parties to recognise your browser and collect information about your interactions with our Site.
We may also use web beacons (also known as clear GIFs), which are small pieces of code placed on a web page to monitor visitor behaviour and collect data about page views.
Cookies and web beacons may allow third parties to serve relevant advertisements to you on other websites as part of retargeting campaigns. You may disable cookies through your browser settings; however, doing so may affect your experience on our Site.
We may also use web beacons (also known as clear GIFs), which are small pieces of code placed on a web page to monitor visitor behaviour and collect data about page views.
Cookies and web beacons may allow third parties to serve relevant advertisements to you on other websites as part of retargeting campaigns. You may disable cookies through your browser settings; however, doing so may affect your experience on our Site.
5. Storage, Retention and Security
We are committed to ensuring that your Personal Information is secure. We have implemented physical, electronic and managerial procedures to safeguard your Personal Information against misuse, interference, loss, and unauthorised access, modification or disclosure.
We will retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations.
Please note that no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your Personal Information, we cannot guarantee absolute security.
We will retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations.
Please note that no method of transmission over the Internet or electronic storage is completely secure. While we take reasonable measures to protect your Personal Information, we cannot guarantee absolute security.
6. Your Rights
Access
You may request access to the Personal Information we hold about you. An administrative fee may apply. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse access.
Correction
If you believe that any Personal Information we hold about you is inaccurate, incomplete, out of date, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any such information.
Restriction and Opt-Out
You may request that we restrict our use of your Personal Information. If you have previously agreed to receive marketing communications from us, you may opt out at any time by contacting us using the details below or by using the unsubscribe facility provided in any communication.
Complaints
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below with full details of the alleged breach. We will investigate your complaint promptly and respond in writing with the outcome of our investigation and the steps we will take to address your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or at www.oaic.gov.au.
You may request access to the Personal Information we hold about you. An administrative fee may apply. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse access.
Correction
If you believe that any Personal Information we hold about you is inaccurate, incomplete, out of date, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any such information.
Restriction and Opt-Out
You may request that we restrict our use of your Personal Information. If you have previously agreed to receive marketing communications from us, you may opt out at any time by contacting us using the details below or by using the unsubscribe facility provided in any communication.
Complaints
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below with full details of the alleged breach. We will investigate your complaint promptly and respond in writing with the outcome of our investigation and the steps we will take to address your complaint.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) on 1300 363 992 or at www.oaic.gov.au.
7. Links to Third Party Websites
Our Site may contain links to third party websites. We are not responsible for the privacy practices of those websites and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third party websites you visit.
8. Amendments
We may update this Privacy Policy at any time by publishing the amended version on our Site. We recommend you check our Site periodically to ensure you are aware of our current Privacy Policy.
9. Contact Us
If you have any queries, concerns or complaints about our handling of your Personal Information, or would like to request access to or correction of the Personal Information we hold about you, please contact us at:
PEDRA Studio Pty Ltd.
Lime Street, New Farm
Brisbane, QLD, 4005
Email: contact@pedra.tv
Website: www.pedra.tv
Lime Street, New Farm
Brisbane, QLD, 4005
Email: contact@pedra.tv
Website: www.pedra.tv
Last updated:
This Privacy Policy was prepared with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles.